A framework for integrating AI features in production products while controlling risk, cost, and user trust.
Focus on One High-Value Workflow
The strongest AI launches improve one measurable workflow first. Broad AI rollouts without a core use case create support and trust issues.
Guardrails to Add Early
Guardrails should be part of architecture, not a late patch.
- Prompt and response logging with sensitive-data controls.
- Fallbacks for low-confidence responses.
- Human review paths for high-impact actions.
- Cost caps and model routing by request type.